<Case Study 3 - Nissan Virtual Key

MAC IDEA

Company: Continental Automotive
Role: Contract - UI/UX Designer
Date: March, 2020 - June, 2020
Tools: Adobe Creative Suite, Figma, Proto.io

AVAILABLE ON
Nissan car 2.1m autos
UP TO
Users 14.3m users

PROJECT OVERVIEW

In 2020, Continental Automotive in Santa Clara, CA came to me to design the Virtual Key app for Nissan Cars. I worked with Product Manager Patrick Muggler to design screens and interactions for their first ever mobile application to control different operations of their vehicle lineup across six models totalling close to 2.1 million vehicles with up to 7 users per vehicle in the United States alone.

My Duties

Information Architecture Visual Design Interaction Design Prototyping

Information Architecture

Visual Design

Interaction Design

Prototyping

Nissan Virtual Key
THE CHALLENGE

The Product Management Team at Continental already had the product requirements established and had some initial wireframes created. My job was to:
  • Create a whole new visual design, with respect to the existing Nissan Brand Guidelines
  • Improve and refine existing flows, while adding additional administrative capabilities for Nissan/Infiniti dealers
  • Design simplified interactions and methods to manage different levels of access to each vehicle for different users
  • Provide all graphical assets and libraries to support engineering development
Customized Permissions
THE PROTOTYPE

I used Proto.io to create this prototype. I was designing a feature where users wanted to be able to unlock and enable the start button of the vehicle in one action. Proto.io has this level of detail and programmability.

PrototypingView the Prototype
Nissan prototype

Enable start

ONE ACTION, TWO OPERATIONS

Users wanted a simpler way to both unlock the car and enable the start button. This would allow the driver to swipe once, get into the car and press the start button, rather than press both buttons separately

One action, two operations

History

HISTORICAL VIEW

View all historical events among all users of the vehicle

User History

Share the car

UP TO 7 DIFFERENT USERS

Add family and friends--all with different combinations of access and on custom schedules

Different users

Permissions

CUSTOMIZED PERMISSIONS

Access can be customized per user. The goal was to make these screens as user-centric as possible.

Permissions

Transfer Vehicle

TRANSFER THE VEHICLE

Transferring mobile app access to the vehicle upon sale needed to be an easy process. Rather than directing users to a URL to sign in and do it there, we used QR codes--one on the seller's phone for the buyer to scan.

Transfer Vehicle